Faqs
Bookings must be made at least 7 days in advance with no exceptions.
Yes, a 50% downpayment is required upon reservation to secure your slot.
The remaining balance must be paid before check-in time or upon your arrival.
No, early check-ins are not allowed.
Yes, a refundable security deposit of ₱5000 is required upon check-in. It will be refunded upon check-out if no damages are found.
No-shows will result in forfeiture of the reservation fee. Our policy is strictly non-refundable.
Yes, illegal drugs are strictly prohibited on the premises.
Smoking is not allowed inside rooms, KTV rooms, and the pool area.
No diving is allowed in the pool.
Yes, vandalizing is strictly prohibited.
The mini jacuzzi blower is available for 2 hours. Please ask the staff for assistance.
No, management is not liable for loss or damage to personal belongings. Please do not leave your belongings unattended.
No, children must be accompanied by an adult while swimming.
Management is not liable for any accidents while using resort facilities.
Any damages or loss of facilities/equipment during the rental will be charged to the customer.
Yes, there is an additional fee of ₱350 per extra guest and ₱250 for a gas stove.
Yes, proper waste disposal is mandatory.
No loud music is allowed after 12 MN. Videoke use is prohibited. Customers will pay penalties for any violations.
Yes, resort rules may change without prior notice for safety and operational reasons.
There is a ₱3000 penalty for pool contamination (confetti, glitter, and balloons).
Yes, ocular visits are welcome any day from 12 PM to 3 PM.
No, the reservation fee is non-refundable under any circumstances.
Yes, you can request a rebooking at least 15 days before your scheduled date. A rescheduling fee of ₱2000 will apply.
Rebooking requests made less than 15 days before the reserved date will not be accommodated, and the reservation fee will be forfeited.
Cancellations on the day of the booking or before the booking day are non-refundable.
